SpringPesa- Application & Repayment Processes

SpringPesa is our newest products for our existing customers. Customers are able to access up to 75 % of their monthly repayment instantly on their mobile phones.

Application Process

1. Dial the USSD code *243*20#

2. Enter PIN – 4 digit number twice

3. Dial again USSD code *243*20#

4. You will get a screen with information

Welcome to Springboard Capital ltd with 8 Options

5. To apply loan select option 1 and press send

Then enter PIN

You will get information on the security

Accept by replying with Option 1

Enter the amount and send

Choose your duration of payment

  1. One week
  2. Two weeks
  3. One month

Then enter your secret PIN again

Accept the request by selecting 2

You will get a notification on successful request

Wait for a confirmation SMS from M-pesa credited to you phone

Repayment Process

  1. Go to M-pesa menu on your phone
  2. Access LIPA na M-pesa option
  3. Enter Business number/Pay bill no 711461
  4. Enter account number i.e. the phone number that was used to borrow
  5. Enter the amount to be paid i.e. principal plus interest 10%
  6. Enter your PIN number
  7. You will get a notification from Safaricom and Springboard Ltd confirming the transaction.


  • 2 days before the payment deadline, you will receive a reminder of the payment date and amount.
  • When doing your loan repayment, do not delete the confirmation, it might be important for confirmation with Springboard that the money was received in our end.

Operation Hours

Monday - Friday  :  8:00 Am - 5:00 Pm
Saturdays  :  8:00 Am - 12:30 Pm
Sundays  :  Closed
Public Holidays  :  Closed

Connect with us




Visit us

Head Office

Location: 3rd Floor, CPA Center - KCA University
Address: Opp. Survey of Kenya, Thika Rd.
Telephone: +254  020 51 33 700
Email: info@springboardcapital.co.ke

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