SpringPesa- Application & Repayment Processes

SpringPesa is our newest products for our existing customers. Customers are able to access up to 75 % of their monthly repayment instantly on their mobile phones.

Application Process

1. Dial the USSD code *243*20#

2. Enter PIN – 4 digit number twice

3. Dial again USSD code *243*20#

4. You will get a screen with information

Welcome to Springboard Capital ltd with 8 Options

5. To apply loan select option 1 and press send

Then enter PIN

You will get information on the security

Accept by replying with Option 1

Enter the amount and send

Choose your duration of payment

  1. One week
  2. Two weeks
  3. One month

Then enter your secret PIN again

Accept the request by selecting 2

You will get a notification on successful request

Wait for a confirmation SMS from M-pesa credited to you phone

Repayment Process

  1. Go to M-pesa menu on your phone
  2. Access LIPA na M-pesa option
  3. Enter Business number/Pay bill no 711461
  4. Enter account number i.e. the phone number that was used to borrow
  5. Enter the amount to be paid i.e. principal plus interest 10%
  6. Enter your PIN number
  7. You will get a notification from Safaricom and Springboard Ltd confirming the transaction.


  • 2 days before the payment deadline, you will receive a reminder of the payment date and amount.
  • When doing your loan repayment, do not delete the confirmation, it might be important for confirmation with Springboard that the money was received in our end.

Initial Loan Application

Kindly provide us with the below details to get your application started. Note that all fields are mandatory.

Required *


Operation Hours

Monday - Friday  :  8:00 Am - 5:00 Pm
Saturdays  :  8:00 Am - 12:30 Pm
Sundays  :  Closed
Public Holidays  :  Closed

Visit us

Location: 3rd Floor, CPA Center - KCA University
Address: Opp. Survey of Kenya, Thika Rd.
Telephone: +254  020 51 33 700
Email: info@springboardcapital.co.ke

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