INTEGRATING I.T INTO YOUR BUSINESS
Information technology is all around us and before you incorporate it into your business you first must understand it. By definition information technology (IT) is all the technology that your business uses and it includes Customer Resource Management, Accounting Software, apps, computers, telephony, and chat platforms.
IT for business is key as the power of tech is a must for your business to gain advantages over competitors. As an enabler, tech thus offers countless opportunities for the modern business that transcend different facets and departments of your business.
For the marketing department, social media has enabled the stretching of the marketing budget, changing reach from local to global while also personalizing and making stakeholder engagements interactive and accessible 24/7. This tech also helps businesses increase efficiency on different platforms while also creating opportunities for corporates to collaborate
Using tech, businesses are also able to create better products using technology and or by analyzing data to make informed decisions. In addition to better products, IT also allows us to better our processes and outcomes using things like CRM’s that are customer-facing, accounting systems to manage financial processes, call centers for customer interactions, and business intelligence systems among many other solutions.
These technologies have allowed companies to automate processes and introduce systems all of which have translated to more efficient systems, consistency in production, quality products, and reduced costs of production. In addition, the systems and processes also allow for improved customer interactions and customer service, retention, and loyalty; indirect benefits to your bottom line.
With the many benefits, it is a no-brainer that all of us want to join the IT bandwagon, however, it is not a one size fits all approach, your IT needs are informed by among others your business end game, industry trends, new developments, and customer expectations. In this regard, you must conduct an audit of your business needs before you choose the IT system for your business.
If you’re a small or medium enterprise (SME) in Kenya looking to acquire a new system, it’s important to assess your current and future needs and make a purchase decision that aligns with your business goals. One crucial factor to consider is your available budget, which will determine what you can afford to buy and operate. To help you acquire the system you need, Springboard Capital offers the best SME loan in Kenya. With this loan, you can invest in a system that will serve your immediate and near-future needs, without worrying about the upfront costs. Keep in mind that some systems may require additional investment in manpower, training, or resources, so it’s important to factor in those costs as well. Ultimately, your purchase decision should be informed by the impact you’re seeking and how well the system will integrate with your existing operations.
Also, the kind of data you access, how you want to use it, and safeguards around your operations as regards cyber security have to be considered and all these factors reinforce that your IT system is not a plug-and-play investment; rather it has to be thought off and aligned to your overall corporate goals.
If you are looking to enhance your IT function, but lack the necessary budget, you may consider applying for a working capital loan from Springboard Capital Ltd. This loan can help you cover the cost of expanding your IT function, allowing you to reduce outsourcing costs and enhance service quality. Additionally, working with an external resource can help you develop your internal staff capacity, which can be further supported by the infusion of capital from a working capital loan.
Should you wish to get additional insights on how best to leverage IT to grow your business, look no further than our financial institution. Our team of experts understand how, we have resources that can help you dissect your needs and choose a solution that will work for and deliver for your business. We also offer various loan products such as Business Loan, Emergency Loan, Asset Financing, Check Off Loan, Loan against Logbook, Import Duty Financing or Title Deed Loan, to help grow and manage all operations. Contact us today at 0700 944 444 or WhatsApp us through the button below, or email us at info@springboardcapital.co.ke.
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Article based on Edwin Wariua Webinar Presentation – Edwin is an ICT Officer at Springboard Capital. He is an experienced Information, Communications and Technology Specialist with a demonstrated history of working in the IT and financial services industries. Moreover, he is skilled in Windows Server management, system and network administration, and Microsoft products. He holds a Bachelor’s Degree focused in Information Technology from Jomo Kenyatta University of Agriculture and Technology.
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